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FAO Patients transferred from Promenade Medical Centre - We would like to extend a warm welcome from the team at Palatine Group Practice (PGP) 

Unfortunately there is an inaccuracy in the letter you have received from DHSC specifically in relation to 'Patient Access'. We are unable to sign you up for this at the moment. Your previous access from Promenade unfortunately does not transfer across. Please order any repeat prescriptions in the interim by emailing and remember to include the pharmacy that you wish us to forward your prescription to for collection and as soon as we resume 'normal' services we will sign you up on your first visit to the Practice with Photographic ID and proof of address. Kind regards.

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Dear Patient. Our doors may be closed but we are very much open!

Please don't worry that we might be too busy, we are still here for you

Call us on 623931 as normal for assistance

We would ask for your patience if we take a little longer to answer our phones

In order to comply with social distancing we have less staff in office

Staff will ask you for details to direct you appropriately

Clinical appointments are available as telephone consultations

Some telephone consultations may require face to face follow up

Any 'Face to face' consultations will comply with current legislation.

Practice Nurses telephone consultations are also available

Examples are contraceptive advice, asthma, diabetes etc

Limited Nurse appointments are also available for necessary procedures

Examples are immunisations, dressing of wounds etc

We wish for you all to stay safe and well

Please be assured 'normal service' will resume when possible 

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