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OUR CAR PARK SURFACES ARE BEING REPLACED. WORK IS SLIGHTLY AHEAD OF SCHEDULE AND IS EXPECTED TO BE COMPLETED MID APRIL. PATIENTS ARE CURRENTLY INVITED TO USE THE STAFF CAR PARK AS DOCTORS AND STAFF WILL BE PARKING OFF SITE FOR THE DURATION OF THE WORKS. HOWEVER THE STAFF CAR PARK ONLY PROVIDES 20 SPACES IN TOTAL, SO PLEASE ALLOW EXTRA TIME TO FIND ALTERNATIVE PARKING IF REQUIRED. THANK YOU FOR YOUR CO-OPERATION AND PATIENCE DURING THIS TIME. THANK YOU. PRACTICE MANAGER. 

Have you registered yet for 'patient access'?  https://www.patientaccess.com/ This service allows you to book routine GP appointments, order repeat prescriptions, view parts of your medical record such as immunisation history, allergies and lab results. Please bring proof of identity to the practice to be given your unique online access code. This service is open to all patients aged 16 & over. 

Practice Survey Reporting

Click here to read the analysis of our latest survey and PRG Report (2014)survey

From 1st Draft to Final agreed Survey

It was the intention to cover the following topics

  • Information sharing
  • Communication – getting through to the practice by phone, and helpfulness of call handler
  • Experience at last appointment
  • Medical tests and results reporting
  • Prescribing
  • Gathering opinion on our status as a Training practice.
  • Overall satisfaction
  • Demographics  

The 1st  draft of the survey was emailed to Patient Representative Group (PRG) and comments and ideas were invited. The PRG were asked if they felt questions were fair and unbiased and if there were any additional area’s they would like addressed.  

This resulted in including some additional questions and some re-wording of the 1st draft.  

The finalised survey was handed our randomly at reception desk over a number of days. 190 responses were collected.  

The results were then entered into an online survey toolkit to analyse and can be viewed by clicking on the link above

Friends and Family Test Results

February 2015